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I'm on std through work insurance had the paper work filled out by my family doctor which he put 8 weeks for recovery and my orthopedic surgeon said I require another 16 weeks which he misplaced the proper paper work and gave me a note instead so the insurance company is refusing the note can they do that.
Sorry, but I'm a little unclear as to what you mean by "refusing", and if that means that you've in fact been cutoff/denied benefits at this point, so I'm going to email you directly.