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I have been on LTD for over 2 years and I have a change in definition coming up later this year. I have been approved for the DTC and CPPD. Once I got approved for CPPD I noticed a huge change from the insurer. Updates changed from every 6 weeks to every 6 months and they were very short and brief. I recently received a letter in the mail that they assessed my case and my benefits will continue past the change of definition. I have the full support of my psychiatrist, psychologist, GP and my employer (large 1000 employee government agency). Should I be expecting to have to provide a yearly update now? Does the LTD provider need to tell me I am on ‘maintenance’? I haven’t had a phone conversation in ages with them. Last correspondence was the letter in the mail.
If you were put into "long-duration" (sometimes called other things), then they may not follow-up very often. But if not, then you should expect for them to still follow-up with you fairly regularly. How often, however, varies from adjuster to adjuster, and claim to claim.