Add Comment Question: Insurance asking for form after form, has not given a decision since short term disability ended. The process to claim LTD was started in July it is now October. My claim was about to be settled before the case manager I had was assigned to a different plan. Answer: It may be time to hire a lawyer in your situation, so I'm going to email you directly. Your Comment * Your Email * Your Name * Your City Note, your name, city and email is not displayed on the website. It is used to notify you that we have approved your comment.