Add Comment Question: I have submitted a claims form to be reviewed for approval for LTD and the case manager that is reviewing it mentioned that it may not be approved due to a Pre-Existing Condition clause. Can my existing disability cause LTD not to be approved? Answer: I'm going to email you about this directly. Your Comment * Your Email * Your Name * Your City Note, your name, city and email is not displayed on the website. It is used to notify you that we have approved your comment.