Add Comment Question: I’m about to go back to work after approximately 2&1/2 years of LTD, however there seems to be a discrepancy between my workplace and insurance company on the start date. The insurance company is indicating that they have exhausted payments. Who becomes responsible to ensure I receive my usual payments during this delayed process and supposed to be gradual return to work until reaching full time? Answer: I would need the details of the communication and dispute between your insurer and your employer to give any information about this. I will email you directly about it. Your Comment * Your Email * Your Name * Your City Note, your name, city and email is not displayed on the website. It is used to notify you that we have approved your comment.