Add Comment Question: I have 2 questions towards the very end of the following long message. Thank you in advance. Got covid end of May 2022. During gradual return to work in the summer got a much worse virus symptom wise. Diagnosed with long haul covid. All supported by short term... For my last week of gradual return to work in September the long term company took over and eventually approved the subsidized hours. From there was FT till the second week of December. Despite zero responsibilities outside of work was missing consistent hours during September to December simply just to sleep even more. Then towards end of first week of December got sick, tried to push through but only got 1-2 hours into each shift for a couple days and ended up in the emergency room on the third day. Although I had been back to work for 3 months at this point and initially talked to short term, long term felt it was a continuation of the past issues and took over the case. Likely the correct decision because my long haul covid symptoms have been much worse since. Now almost 4 months later and an initial decline the insurance company is sitting on all the supported and up to date notes as well as the hospital records. What feels like many delay and distraction tactics to lead to this point they are now asking for notes re a very temporary physical injury from last summer (that caused my to miss a few work days completely) which is not only from before they started dealing with me for that one brief partial hours week in September, but also completely irrelevant to my case and why I'm unable to work right now. Can they ask for that? Well of course they can ask but should I even provide that when it's totally irrelevant? They also want all "clinical records" since end of May last year. Should I provide that? (When they already have sooo much info/notes/records and thorough recent support letter from my Doctor clearly stating I am unable to work due to fatigue symptoms etc due to multi viruses since getting covid/long covid. Answer: Thanks for your question. Based on the initial denial you've received from your insurer already, I'd like to invite you to contact our firm for a free consultation to discuss how we can help. As you stated, your insurer may just be trying to delay the process in hopes that you give up on your claim. In short, generally the insurer does have the right to request medical notes and clinical records as it relates to your claim. The difficulty is that the insurer often states they won't know if it relates to your claim, unless they can review it themselves. Please give us a call ASAP (contact information below) so we can discuss next steps. Your Comment * Your Email * Your Name * Your City Note, your name, city and email is not displayed on the website. It is used to notify you that we have approved your comment.