Add Comment Question: Do I have the right to get a copy of health information (like reports/assessment they've completed, health info they have shared with 3rd parties) from my LTD claim file sent directly to me? I was told reports are company property, however they are willing to send it to my family physician. What about just requesting the whole claim file? Answer: It's not unusual for insurers to share those sort of medical reports with your GP directly, who can then share them with you. If you wish otherwise, however, you can request a full claims file from the insurer. Your Comment * Your Email * Your Name * Your City Note, your name, city and email is not displayed on the website. It is used to notify you that we have approved your comment.