Add Comment Question: I have a LTD case manager that does not acknowledge me as a human! Talks over me in conversation. He only hears himself!! Answer: I'm very sorry to read that. You may want to file a complaint with the insurer about this. If you're cut-off benefits for any reason, feel free to reach-out for a free consultation. Your Comment * Your Email * Your Name * Your City Note, your name, city and email is not displayed on the website. It is used to notify you that we have approved your comment.