My STD ended on march 11 I got approval for LTD but my payments won't start until abril the 11.thats one month without pay should I be getting paid for that one month or is that normal

Typically STD policies max-out at the same time that LTD policies kick-in, to avoid gaps like this. I'm not sure why your employer would have set it up this way, but it may have been an oversight of some kind on their part - you could ask your HR, to make sure your understanding is correct. All of that said, to bridge the gap, you could have applied for EI-Sickness benefits - but with April 11 just five days away, you obviously won't be able to get approved before then.

If you're cut-off LTD at any time (hopefully not!), let us know and we'll connect you with an LTD lawyer for a free consultation.