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I have been on long term disability payments. for which I have been sent a wage loss T4A. The disability carrier is Manulife. I have to file returns from 2013 (when I started to receive this benefit) until the present. When I received my first few payments I called Manulife because it appeared all they were deducting was federal tax. Over the last five years I have spoken to 7 people at Manulife about this and they have told me I pay federal tax but not Ontario income tax. There is supposed to be an exemption on paying Ontario income tax. I cannot find this exemption on the tax form or guide, but Manulife representatives say this is why I don't have Ontario tax deducted. The last lady I spoke to said she had done the job for 20 years and had never heard of any clients paying Ontario tax. What can you tell me? Thanks.
This question is better suited for your accountant since it deals with tax issues.